The aim of the network is to improve customer access and customer service in Norfolk public services by:
- Undertaking specific joint projects
- Addressing relevant issues affecting more than one organisation and providing a combined Norfolk response
- Being an action group for projects and information requests arising from the East of England Regional Assembly Customer Service Managers Network , the Norfolk e-Champions and other regional and national bodies.
Read the terms of reference of the group
Meeting date 16 July 2007
Agenda
Meeting Notes
Next meeting - Customer access strategies workshop, date tba
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